TÜV Rheinland Group China

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Home > Online survey > Customer Satisfaction Survey

Customer Satisfaction Survey

Enclosed please find the “Customer Voice” form. Please share a few minutes with us to tell your impression and advice about our services. TÜV Rheinland aims to provide you more and more the perfect service solutions and experiences with your participation and monitoring.

Topic	Notes	Suggestion & Remark
Lead-time of the project
Quotation / Service ratio
Service attitude & quality of sales
Service attitude & quality of engineers
Service attitude & quality of technical support
Any other comments on TUV Rheinland service system
The Most important factors for you in choosing TÜV Rheinland as the certification body are: (restrict two options)		Outstanding awareness & reputation Reasonable & high quotation / service ratio Advanced & authorized technology Professional & standardized working procedure Efficient & smooth communication channel Careful & patient service system High performance value added on

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