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In today's competitive world, the quality of goods and services has become a vital factor in business relations. This is especially key for international trade in Asia, with buyers and sellers so distanced from each other. For this reason careful consideration is used when choosing manufacturers, onsite representation, and effective quality control.
 
We have established relationships with many organizations, giving us access to the majority of the Chinese manufacturers.
 
The service "Supply-Chain Quality Management" of TÜV Rheinland Group
supports buyers and suppliers to ensure the safety and quality of goods. It works as a problem solver, going beyond the conventional production surveillance. It pays special attention to all areas of production including; pre-production services, like design and market research, during production services like pre-shipment inspections, and after production services, such as; recycling matters and customer satisfaction
 
Pre-production Services
 
TÜV Rheinland Berlin Brandenburg offers several services that ensure safety and conformity to various national and international standards. In addition, we can offer support in the areas of planning and design from the beginning of your products life cycle.
 
Market research With our global network in over 40 countries we are able to perform market research to evaluate market possibilities.
Construction support With the support of our qualified engineers we can provide information about requirements in virtually every market around the world. This information relates to safety and quality, as well as visual and performance aspects.
Document Validation TÜV Rheinland Group can support you with constructional drawings, material lists, test reports of compliance, and certificates of conformity.
Factory Evaluations We can ensure that your product is manufactured to meet your quality specifications. Prior to
production we assess the factory to guarantee the factory's capability to produce, test, pack and ship the ordered quantity within the time required.
Laboratory Testing We provide laboratory testing for a wide range of products. Tests include; safety checks, performance, function, endurance, and conformity with international standards ATSM, VDE, BSI, EN, DIN, and many others.
Prototype Testing This testing is carried out by our engineers. It has proven effectiveness in determining a products readiness for overseas markets, and ensuring that it will meet international standards
Training Services We offer training services for a variety of technical matters. This applies to manufacturers in the areas of sourcing suitable buyers as well as assisting in finding the appropriate supplier with the right quality of product.. Entrust your specific problems to our specialists. They have solutions on hand.
During production Services During production we will take care of the anufacturing on site, and we will ensure that your requirements are being fulfilled.
Initial Production Checks Made at the beginning of the production; components, raw materials, storage, and first-production-run will be checked in order to avoid time consuming delivery delays and costly rework.
During Production Check Experts of TÜV Rheinland Group supervise the production and ensure that products meet the agreed specifications. On the inspection site, advice will be given to the manufacturer in order to maintain the quality level throughout the entire production run.
Final Random Inspections At least 80% of the shipment to be inspected has to be ready and packed. According to sampling procedure, samples are taken at random and will be checked for compliance with the agreed specifications.
Loading Supervision During the loading supervision, TÜV checks whether the purchased goods are loaded in the corresponding containers in accordance to the purchase order.
TÜV Rheinland Berlin Brandenburg Q.C. Check This is a standardized package of tests designed for different electrical goods. At a fixed price per product, we carry out a Final Random Inspection of the entire shipment, plus additional checks concerning construction, function, performance and safety. These checks will be performed on samples taken out from the shipment.
Fitness for Use Tests With professional competence and a wealth of ideas, the experts from TÜV Rheinland Brandenburg carry out the task of testing products for their fitness for use. They develop individual programs, which go beyond the guidelines of the Safety Ordinance on Equipment. They use comparative tests if necessary -it is possible to determine exactly if a product comes up to scratch.
Durability Tests Durability tests will be performed in order to stimulate the ageing process of the product under normal use conditions. These tests are to identify the weaknesses of the product, and to show what areas need improvement before the goods can go on the market, thus avoiding claims from the end.
Sampling Procedures Our inspectors will take random samples according to the international standard ISO 2859. The agreed Acceptable Quality Level (AQL) shows the number of sample to be taken from a production lot and the acceptable number of major and minor defects.
Inspection Criteria Standard Criteria are
  • Quality
  • Quantity
  • Visual appearance
  • Workmanship
  • Function
  • Packaging
  • Marking

Buyer requested additional features will be tested.

Our knowledge and experience enables us to give recommendations concerning the AQL and specific inspection criteria for each individual type of product.
User Manuals We are able to provide an extremely comprehensive translation service. Highly qualified translators translate into virtually any language into almost any language. Cross-functional teamwork between our technical department and translators assures that the interpretations of technical terms and feature description are correct. All translations in relation to the description of the product’s function and features will be based on an actual working sample. Following the proof reading process, we can provide foreign language typesetting in all European and most Oriental and Asian languages.
Product Groups The inspectors of TÜV Rheinland Group are insiders. They have experience with the majority of products on today's market. This experience is valid in many different areas; ranging from consumer goods, technical items, industrial merchandise, electronics and electrical, toys and gifts, household articles, textile, leather, and many others.
After Production Services Once you're product has been shipped and sold to the customer, TÜV Rheinland Group continues to support you with customer complaint and satisfaction analysis, and knowledge regarding recycling matters. In addition we can ensure that you receive the product you ordered. We use several safety methods like hologram stickers, market surveys, and TUVdotCom.
TUVdotCOM (http://www.tuv.com/) The TUVdotCOM Service aims at the needs and expectations of today's fast-paced and information-driven society: Independent and verified assurance about products and services, with fast access information on demand. This internet-based service provides comprehensive information about safety compliance, quality approval or management system of products or companies for which TÜV Rheinland Group has granted certificates.

Professional buyers can use TUVdotCOM to confirm certification claims and obtain clear explanations of certification marks. They can also use the TUVdotCOM search engine to get help in selecting suppliers of specific products or with specific approvals. Consumers can be guaranteed that the product or service they are buying is subject to constant, independent verification from a highly respected third party. Also governmental authorities can use TUVdotCOM to get direct help to check whether a given product or management system meets the statutory requirements.

For manufacturers, TUVdotCOM adds a new dimension of partnership. Together with TÜV Rheinland Group , manufacturers can demonstrate their commitment and responsibility to quality and reliability - an image backed by clear searchability and traceability of third-party verified data.

 
 
 
 

 

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